Returns, Replacements & Refund Policy

Last Updated: June 2026

At 91 Servings, customer satisfaction is our priority. We strive to ensure that all products delivered to our customers are genuine, fresh, and in excellent condition. Since we deal with consumable nutrition and health products, our return and refund policy has been designed to comply with industry standards while maintaining product safety and quality.

Return Eligibility

Due to the nature of dietary supplements, vitamins, and nutrition products, returns are accepted only in the following circumstances:

• Product received is damaged during transit.

• Product received is defective.

• Incorrect product delivered.

• Product quantity is missing from the order.

Customers must notify us within 48 hours of receiving the order to be eligible for a replacement review or refund.

To initiate a request, please contact us with clear photographs of:

• The outer packaging.

• Shipping label.

• Product received.

• Any visible damage or discrepancy.

Support Details:

Email: support@91servings.in

Phone: +91-9632651597

Website: https://www.91servings.in

Non-Returnable Products

For safety, hygiene, and quality reasons, the following products are not eligible for return, replacement, or refund:

• Opened, used, or partially consumed supplements.

• Products with broken seals after delivery.

• Products returned without original packaging.

• Clearance sale products.

• Combo packs sold as promotional bundles.

• Gift cards or digital products.

• Promotional, free, or complimentary items.

• Products damaged due to misuse, improper storage, or mishandling by the customer.

• Products returned without original labels, batch details, or packaging materials.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, missing, or incorrect item, please notify us within 48 hours of delivery by emailing support@91servings.in.

After verification of the submitted information, our team may arrange a reverse pickup where available. In locations where reverse pickup services are unavailable, customers may be requested to ship the product back to us. Reasonable courier charges may be reimbursed upon approval and submission of valid shipping receipts.

Once the product is received and inspected by our quality team, the refund process will be initiated if the claim is found valid.

Reverse Pickup

We will attempt to arrange a reverse pickup service from your delivery address wherever such service is available.

If reverse pickup cannot be arranged due to service limitations, customers may be requested to return the product using a reliable courier service. Instructions for return shipment will be provided by our customer support team.

Refund Process

Refunds are issued only after:

• The returned product is received by our warehouse.

• The product passes quality inspection and verification.

• The return request is approved by our support team.

Approved refunds will be processed only to the original payment method used during the purchase.

No refunds will be issued through cash, cheque, store credit, wallet transfers, or alternate accounts.

Refund Timeline

Once the returned product has been received and approved after inspection, the refund will be initiated within 7 business days.

The time taken for the refunded amount to reflect in your account may vary depending on your bank, payment gateway, card issuer, or financial institution.

Exchange Policy

91 Servings currently does not offer product exchanges.

Customers eligible for resolution under this policy may receive a refund after successful verification of the claim.

Order Cancellation

Orders may be cancelled before they are dispatched from our warehouse.

Once an order has been shipped, cancellation requests cannot be accepted. Customers may contact our support team for assistance if they face any delivery-related concerns.

Product Quality & Health Disclaimer

The information available on our website, product pages, blogs, guides, and other communication channels is provided solely for general informational and educational purposes.

The content provided by 91 Servings is not intended to replace professional medical advice, diagnosis, or treatment. Customers should always consult a qualified healthcare professional before beginning any supplement, nutrition, fitness, or wellness program.

Statements regarding dietary supplements, vitamins, nutrition products, and wellness ingredients have not been evaluated for diagnosing, treating, curing, or preventing any disease unless specifically stated by applicable regulatory authorities.

Individual results may vary based on age, lifestyle, medical history, diet, and other factors. 91 Servings shall not be held responsible for any adverse effects, allergic reactions, health complications, or outcomes resulting from the use or misuse of products purchased through our platform.

Customers are advised to carefully read product labels, ingredient lists, warnings, and usage instructions before consumption.

Contact Us

If you have any questions regarding returns, refunds, cancellations, or product concerns, please contact us:

91 Servings

Address:
13, 4th Cross Road,
Tavarekere Main Road,
Bengaluru, Karnataka - 560029

Email: support@91servings.in

Phone: +91-9632651597

Website: https://www.91servings.in