Privacy Policy

Effective Date: June 2026

91 Servings ("91 Servings", "we", "our", "us") is a brand operated by Fitbay International. We are committed to protecting the privacy and security of our customers, website visitors, and users.

This Privacy Policy describes how we collect, use, disclose, process, and safeguard your personal information when you access or use our website https://www.91servings.in, purchase products, create an account, communicate with us, or otherwise interact with our services.

By accessing or using our website, you consent to the collection and use of information in accordance with this Privacy Policy.

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1. About Us

91 Servings is operated by:

Fitbay International

GSTIN: 29CJKPB2701E1ZN

FSSAI License No.: 11223334001923

Registered Address:

No. 13, 4th Cross Road,
Tavarekere Main Road,
Bengaluru, Karnataka – 560029,
India

Email: support@91servings.in

Phone: +91-9632651597

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2. Information We Collect

We may collect information directly from you, automatically through your use of our website, or from trusted third-party service providers.

Information You Provide

When you interact with our website, we may collect:

• Full name

• Email address

• Mobile number

• Billing address

• Shipping address

• Order details

• Customer support communications

• Product reviews and feedback

• Account credentials

• Any other information voluntarily provided by you

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Device information

• Browser type and version

• Operating system

• Website activity and navigation behavior

• Referral URLs

• Time spent on pages

• Date and time of visits

• Cookie identifiers

Transaction Information

When you make a purchase, we may collect information relating to:

• Products purchased

• Order value

• Transaction status

• Payment method

• Delivery information

• Refund and return requests

Sensitive payment credentials such as card numbers, CVV numbers, banking passwords, or UPI PINs are never stored by 91 Servings.

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3. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

• Enable website functionality

• Maintain shopping cart sessions

• Remember user preferences

• Improve website performance

• Analyze traffic and visitor behavior

• Measure advertising effectiveness

• Personalize content and promotions

You may modify your browser settings to reject cookies; however, certain website functions may not operate properly.

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4. How We Use Your Information

We may use your information for the following purposes:

• Processing and fulfilling orders

• Verifying transactions

• Providing customer support

• Managing customer accounts

• Sending order confirmations and shipping updates

• Processing returns and refunds

• Preventing fraud and unauthorized activities

• Improving website functionality and user experience

• Conducting business analytics and research

• Complying with legal and regulatory obligations

• Sending promotional communications where permitted

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5. Marketing Communications

With your consent, we may send:

• Promotional emails

• SMS messages

• WhatsApp communications

• Product recommendations

• Newsletters

• Offers, discounts, and campaign updates

You may unsubscribe from promotional communications at any time by following the instructions included in the communication or by contacting us.

Even after opting out of marketing communications, we may continue to send service-related communications regarding your orders, transactions, or account activity.

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6. WhatsApp Communication Consent

By providing your mobile number and interacting with our services, you consent to receive order-related notifications, customer support communications, and promotional messages through WhatsApp, SMS, email, or similar communication channels where permitted by applicable laws.

You may withdraw your consent for promotional communications at any time.

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7. Sharing of Information

We do not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers and business partners including:

• Payment gateway providers

• Logistics and shipping partners

• Technology service providers

• Customer support platforms

• Analytics providers

• Marketing service providers

• Government authorities and regulators when required by law

All third parties are expected to process information only for authorized purposes and under appropriate confidentiality obligations.

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8. Payment Processing

Payments made through our website may be processed by authorized third-party payment service providers.

These providers may independently collect and process payment information in accordance with their respective privacy policies and security standards.

91 Servings does not store complete payment card details, banking credentials, UPI PINs, or similar sensitive financial information.

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9. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

Despite our efforts, no method of electronic storage or transmission can guarantee absolute security. Users acknowledge and accept this inherent risk.

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10. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill contractual obligations

• Provide customer support

• Meet legal and regulatory requirements

• Resolve disputes

• Prevent fraud

• Maintain business records

When retention is no longer required, information will be securely deleted, anonymized, or archived in accordance with applicable laws.

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11. Your Rights

Subject to applicable laws, you may request:

• Access to your personal information

• Correction of inaccurate information

• Updating of account information

• Deletion of personal information where legally permissible

• Withdrawal of marketing consent

To submit a request, please contact us using the contact details provided in this Privacy Policy.

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12. International Users

While our products and services are currently intended primarily for customers within India, users located outside India may access our website.

By using our services, international users acknowledge that information may be processed and stored in India or other jurisdictions where our service providers operate.

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13. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

91 Servings is not responsible for the privacy practices, content, security, or policies of third-party platforms. Users are encouraged to review the privacy policies of those websites independently.

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14. Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a minor without appropriate authorization, we will take reasonable steps to remove such information.

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15. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in business practices, legal requirements, technologies, or services.

Any revised version will be published on this page with an updated effective date. Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.

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16. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact:

91 Servings
(A Brand Operated by Fitbay International)

Website: https://www.91servings.in

Email: support@91servings.in

Phone: +91-9632651597

Address:

No. 13, 4th Cross Road,
Tavarekere Main Road,
Bengaluru, Karnataka – 560029,
India

GSTIN: 29CJKPB2701E1ZN

FSSAI License No.: 11223334001923